Tender Details

Country: Lebanon
Summary: ICT Service Provider
LBT Ref No: 86675779
Deadline: 10 Aug 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.:
Purchaser's Detail:
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Description:
Tenders are invited for ICT Service Provider Closing Date: Thursday, 10. Aug 2023 Intervention Sector(s): Science & Technology Remuneration range: 1000 to 2000 (USD) Duration of Contract: 1 Year The service provider will ensure: On call-maintenance service (remote support) - Monday through Friday. Visits every 3 months to the two offices (Beirut and Tripoli), for regular maintenance for all devices. Key Task and Responsibilities Troubleshooting Internet connection for desktops, laptops, and Internet when requested Troubleshooting email access problems (sending/receiving) Troubleshooting Microsoft Office (Word, Excel, Outlook, PowerPoint) Troubleshooting printing, scanning and faxing problems Escalating and coordinating with third party suppliers of hardware when required. Anti-virus disinfection and data recovery. Maintenance of hardware. Software installations, patching and system upgrades. Provide advice on any technical issues. System cleaning and checking, provision and verifying of backup data. Add/change/delete email accounts Validate backup of electronic data performed through the backup server Confirm IT purchase requests, confirm and track IT invoices, assist with IT forecasting Build specifications and design documents for new requested software to improve operations Assist negotiating terms, contracts, and maintenance with third party suppliers if any Perform updates of critical patches on servers and critical applications Perform disk cleanup and systems check on scheduled basis Ensure appropriate backup of servers and systems Recover as best as possible systems and data from crashed applications Recommend failover and disaster recovery procedures were applicable to minimize risk of failure and ensure continuity of business operations while systems are being recovered. Interested candidates must send the following documents to procurement@mada.org.lb: Technical offer with the package of services A financial offer all-inclusive for a year RFQ filled, signed, and stamped CV/portfolio of the company
Documents:

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ICT Service Provider - Lebanon Tender

The MADA ASSOCIATION, a Government sector organization in Lebanon, has announced a new tender for ICT Service Provider. This tender is published on LebanonTenders under LBT Ref No: 86675779 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-08-10.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.