Management of a Marketplace

• Country: Lebanon
• Summary: Management of a Marketplace
• LBT Ref No: 102142590
• Deadline: 14 Jun 2024
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.:
• Purchaser's Detail:
  Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.

  Login to see details
• Description:
• Tenders are invited for Management of a Marketplace. Closing Date: Friday, 14. Jun 2024 Intervention Sector(s): Agriculture, Development, Training & Capacity Building The Project Tarik Akhdar project focuses on supporting the agricultural and agri-food sector in transitioning towards ecological and social sustainability. As part of this initiative, we aim to develop a marketplace in Ein Zebdeh under the Tarik Akhdar project to promote local, and sustainable products. The marketplace will feature products made by people in Ein Zebdeh region (with surrounding municipalities), including fresh vegetables and fruits, handcrafts, artisanal products, cosmetics, agroecology products such as compost, seeds, and seedlings, as well as clothing, footwear, and Home & Kitchen Essentials. It is mandatory that all products featured on the marketplace need to be made in Lebanon, supporting local businesses and contributing to the economic development of the Ein Zebdeh region. This TOR aims to recruit a cluster of people including a Marketplace Manager, Operations & Logistics Officer, and Quality Control & Accounting Officer, in order to support the marketplace-s operations and ensure its efficient functioning, expansion, and sustainability. Scope of work Marketplace Manager The marketplace manager will be in charge of: Managing and maintaining the coordination of the marketplace-s needs Managing and organizing the marketplace; this includes: Organizing and supervising the weekly farmer-s market Organizing and supervising all events during the market Developing activation events at the marketplace, the objective is to create as many events as possible during the year to increase traffic and linkage: Implementing regular marketplace events (Mouneh day, flower festival, etc.) Developing new events and activities with new partners Maintaining a calendar of events all year long Coordinating with the various municipalities Handling the relationships with artisans, farmers, producers & others, and following up with their complaints and suggestions. Preparing the weekly marketplace report Dealing with the marketplace partners and official bodies (such as Ein Zebdeh municipality, other municipalities for regional events, events partners, etc.) Manage the team of the cluster and play the role of the focal points with the municipalities Organizing meetings when needed and following up on actions and implementation. The manager will also be responsible for the sales and marketing of the marketplace by: Directing and coordinating activities involving sales of fruits, vegetables, Mouneh, crafts, and all the other products. Reviewing operational records and reports and determining profitability. Conducting Business Development via outreaching relevant local producers. Ensuring that stores and shelves, are stocked with the right types and quantities of products. Conducting the proper business development practices to acquire new producers into Ein Zebdeh marketplace-s portfolio. Handling, overseeing, and ensuring a successful implementation of marketing campaigns. Creating the right CRM strategy including receiving customer feedback and developing scripts for the helpline. Evaluating and tracking the effectiveness of marketing initiatives while reporting findings. Continuously monitoring the market, upcoming trends, and competitive moves. Quality Control & Accounting Officer The Quality Control & Accounting Officer will be in charge of the following: Handling QA Protocol and assisting in the induction process. Flagging malfunctions and following up on improvements. Ensuring that products meet the standards set by both the QA Protocol and regulatory authorities. Developing and reviewing existing safety and quality policies. Inspecting the marketplace for compliance and identifying any areas of concern. Investigating customer complaints and taking constructive actions with producers. Preparing reports on products- quality and suggesting modules to improve. Setting Standard Operating Procedures for receiving and storage. Ensuring to apply hap-hazard regulations and norms set by the Lebanese government and/or international bodies (HACCP, SQFI…) In terms of accounting, this officer will be responsible for: Managing accounting activities for the marketplace, including accounts payable, accounts receivable, and general ledger entries. Performing reconciliations of marketplace transactions and ensure accuracy in financial records. Generating financial reports and analysis to track marketplace performance and identify trends. Collaborating with internal teams to optimize financial processes and systems for the marketplace. Supporting audits and reviews related to marketplace financial activities. Operations and Logistics Officer The Operations and Logistics Officer will be responsible for Overseeing the good handling of the premises at the marketplace. Following up on the needs of the premises. Coordinate and oversee all operational activities related to the marketplace. Monitor and optimize supply chain processes to ensure timely delivery of products to the marketplace so that stands are well filled while insuring stand management as per the guidelines. Collaborate with marketplace participants within the stands to streamline operations and improve delivery performance. Coordinate inbound and outbound logistics operations, including transportation, and entry to the marketplace, to ensure efficient movement of goods. Manage relationships with transportation companies to negotiate rates, track shipments, and resolve delivery issues within the area of Ein Zebdeh. Develop and implement strategies for optimizing shipping routes, reducing shipping costs, and improving delivery times. Qualifications and experience Marketplace Manager Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Minimum of 10 years of experience in marketplace management. Strong analytical and problem-solving skills. Proven track record of successfully managing and expanding marketplaces. Quality Control & Accounting Officer Bachelor's degree in Food Science, Nutrition, or a related field preferred. Demonstrated experience in food quality control and assurance. Minimum of 3 years of experience in quality control and accounting Proficiency in food safety regulations and best practices, encompassing HACCP principles. Knowledge in accounting principles and work Proficiency in accounting software Operations and Logistics Officer Bachelor's degree in Supply Chain Management, Logistics, or a related field. Minimum of 3 years of experience in logistics and operations management. Proficiency in logistics software and tools. How to apply Technical proposal as 1 group of clusters including: Detailed project implementation plan including ideas and new concepts, activity frequency, events, and potential strategies to support the marketplace operations. Strategies for ensuring the effectiveness, and sustainability of the marketplace. Applicants are requested to send their: Curriculum vitae (CV) of proposed candidates for each position that are part of the cluster. to: procurement@fairtradelebanon.org The detailed workplan will be developed and agreed upon in coordination with the FTL team. For any question, please send your questions by maximum 10 June 2024 to the email of procurement@fairtradelebanon.org The date of submittal is on the 14th of June 2024. The proposal should be sent to the following email: procurement@fairtradelebanon.org Only selected candidates will be contacted.
• Documents:

 Tender Notice